We offer trackable worldwide shipping on all our products. Shipping costs range from 3 EUR to 10 EUR depending on the size of the order and shipping method requested. The exact cost is calculated once you add your items to the shopping bag and it can be viewed by clicking on the shopping bag icon. Your order will be shipped 1 to 2 business days after the order confirmation, provided it includes in-stock items only*.
Slovakia - delivery within 1 to 2 business days (we ship from Bratislava, Slovakia)
Europe - delivery within 3 to 5 business days (courier), 3 to 10 business days (registered mail service).
Outside Europe - delivery within 7 to 14 business days (registered mail service).
*If your order includes a Made To Order item, please allow 2 - 4 weeks for production. Your order will be dispatched as soon as possible. If you need to receive your order by a certain date, please get in touch with us by emailing email@example.com.
Please note that orders shipped outside of the EU may be subject to import duty and taxes.
All orders are sent via trackable mail service. In some destinations, courier delivery is also available. All shipping options for your region are indicated at the checkout.
TRACK YOUR ORDER
If you are not happy with your purchase, you may return or exchange your undamaged and unused goods within 14 days. The customer is responsible for shipping charges associated with returning a non-damaged item.
Should you wish to return an item, please contact us at firstname.lastname@example.org for advice and support.
You can return any items, except for Made To Order products, within 14 days of receipt provided the following has been met:
In case your order arrived damaged or incomplete, please contact our customer service team within 24 hours after receiving the order at email@example.com. Please remember to take a photo showing how it was delivered to you before writing to us.